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How Buyer Personas Benefit Your Business

How Buyer Personas Benefit Your Business

Submitted by • June 9, 2017

www.livechatagent.com - A user persona refers to a representation of the goals and behavior of a hypothesized group of users. Personas are mostly synthesized from data gathered from interviews with users captured in 1–2-page descriptions. These pages include behavior patterns, skills, attitudes ...

Top 6 Tips To Make Your Loyalty Program A Success

Top 6 Tips To Make Your Loyalty Program A Success

Submitted by • May 31, 2017

www.livechatagent.com - A loyalty program is all about employing strategies for customer appreciation, encouragement so as to accomplish customer retention. It may vary from an advanced access to new products to free merchandise. These programs are mainly employed by the companies so ...

How Case Studies Benefit Your Business

How Case Studies Benefit Your Business

Submitted by • May 10, 2017

www.livechatagent.com - Case studies are the reports about people, groups, or situations that have been studied. These studies basically aim at showing the value of using your product or services.

The Best CRM Software For Your Business

The Best CRM Software For Your Business

Submitted by • May 3, 2017

www.livechatagent.com - CRM software are specially designed to help businesses meet the overall goals of customer relationship management. CRM software can work wonders for your business provided you choose the right one. Let’s have a look at the best CRM software available: Salesforce: The ...

Top 5 Lead Generation Strategies For Business

Top 5 Lead Generation Strategies For Business

Submitted by • April 14, 2017

www.livechatagent.com - Lead generation refers to the marketing process of stimulating and capturing interest in a product or service for the purpose of developing sales pipeline. It is very important to have qualified leads so as to have qualified leads. Lead generation ...

All You Need To Know About A Proactive Customer Support

All You Need To Know About A Proactive Customer Support

Submitted by • April 6, 2017

www.livechatagent.com - In a typical situation, customer queries are addressed when they arise. Though an instant query resolution would make them happy but this reactive approach may not provide you with the desired customer satisfaction level. So, a better option for an ...

All You Need To Know About ASA In The Call Centers

All You Need To Know About ASA In The Call Centers

Submitted by • April 1, 2017

www.livechatagent.com - ASA stands for “Average Speed of Answer”. It is a call center key performance indicator (KPI) typically referenced by managers while assessing their team’s performance, efficacy and degree of accessibility to their callers. It is a term pertaining to the ...

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